Can’t get Redmine to work on your server? Can’t use that one Redmine plugin because it requires a newer version? Find your Redmine too slow or unstable? Trust us, we’ve been there. Since 2007, hosting Redmine is all we do — for more than 25,000 individual Redmine environments, 24 hours per day, 7 days per week, including free e-mail, phone, and chat support.
Our engineers are holding contributing roles in the Redmine core team and community. We know every line of Redmine’s code base. We’ve imported, upgraded, migrated, backed up and fixed bugs in tens of thousands of Redmine installations. We also fundamentally believe in Open Source and we love to give back.About our dedication to Redmine and Open Source
We host your Redmine in a castle, literally. Our main data center near Frankfurt, Germany is called “Databurg” - which means “data castle”. It is a ISO/IEC 27001:2005 certified Tier 3 facility with multiple redundant power supplies and Internet uplinks, 24/7 video surveillance and rigorous physical access control. We exclusively use our own hand-picked Intel Xeon based servers — no VPSes, no shared, no rented hardware.About our Redmine data center
We keep geographically distributed backups of all your data. We regularly update your Redmine to the latest version. We fix new security issues within minutes. We keep your Redmine up and available. And because that’s not enough, we’ve partnered with not one but two external security vendors who check our infrastructure regularly for malware, viruses and potential security problems.About data security for our hosted Redmine environments
We understand that you use Redmine to store and work on sensitive data and business secrets. We value the privacy of all our clients and we will never share your data with any third parties. We guarantee that all your Redmine data is securely hosted in Germany and as a 100% German company, we adhere to German data privacy law — one of the strictest in the World.About our pledge to privacy for your Redmine data
We want our customers to stay with us, because they’re satisfied with our service — not because it’s too hard to leave us. That’s why all our plans have a simple pay-by-the-month term and that’s why you will always be able to download a complete and Redmine compatible SQL backup of all your data.About our Redmine data freedom principle