Running Planio has been our business and passion for the last 12 years. During all this time, our engineers have built what we believe is one of the most rock-solid private cloud clusters in the industry.
We believe so strongly in its stability and performance that we are willing to give you a legally binding guarantee for it in the form of an optional Service-Level Agreement (SLA).
Our SLA in a nutshell: 99.95% Availability–Or Your Money Back!
Planio Uptime and Performance
- Planio operates its own high-availability cluster with redundancy on multiple levels.
- We meticulously monitor every single aspect and service of our cluster.
- Our engineers are on duty 24 hours per day, 7 days per week.
- Trusted 3rd party service, Pingdom, checks uptime from over 70 global locations every minute of every day.
- With our optional Service-Level Agreement (SLA), we firmly guarantee a 99.95% monthly uptime.
99.95% uptime guaranteed. A Planio account is required.