Redmine by Planio just works – all the time. Your Redmine updates automatically without your intervention. Every release is meticulously tested by our engineers to let you focus on your projects.
We are members of the official Redmine Security Team. Our engineers are among the first to know about potential vulnerabilities and your Redmine will be among the first to be safe and secure – way before any public disclosures in most cases.
While our team takes great care of updates and maintenance, you remain in full control. Redmine by Planio gives you full access to the Admin area and all relevant settings.
I've developed Redmine's responsive design for mobile device support as well as numerous smaller patches and fixes.
I've been active in the Redmine project since 2008 and I was one of the main contributors behind the ChiliProject fork of Redmine. Over the years, I've contributed numerous patches and plugins to the Redmine project.
I have conceptualized the responsive design for Redmine and I've designed Redmine's beautiful new user interface that's exclusively available at Planio.
I've built Two Factor Authentication for Redmine which makes Redmine account access more secure and lets admins require a 2nd factor for all users. I'm also an active community member on redmine.org helping with issues, and user support.
I've been involved in Redmine since 2007 and I'm a member of Redmine's Security team. I've contributed Redmine's “New” menu and numerous other frontend features.
I've been an avid member of the Redmine community since 2008. I've been involved in all recent Redmine releases triaging and curating contributions by other members. I also run the Japanese Redmine community site redmine.jp.
I've built a number of features for Redmine, most notably the “Sudo” mode which protects certain administrative tasks and makes Redmine more secure.
Already users of Redmine, we recently subscribed an account on Plan.IO to be able keeping this solution without the worry of upgrades and server management.
We were also interested connecting our ticketing service to github repositories.
Everything's there at Plan.IO
The migration service offered by Plan.IO was a charm and the work made by Jens was an example of reactiveness and efficiency.
Thanks a lot,
We've been using Redmine in our own installation, and as the overhead of maintaining that became a real burden, we switched over to Plan.io's service. Everything about the engagement has been positive:
(1) The trial was easy
(2) The migration of our system (from a very old Redmine) to the Plan.io system was flawless.
(3) The follow-on support as we dealt with differences due to the Redmine versions was timely and effective.
It was a no-brainer for us to decide to make the switch permanent.
Keep it up.
I asked Planio support team to import CVS data. The data are exported from other Redmine host and encoded by SJIS (Japanese).
I received some questions about the translation between Japanese and English. Then they completed to import perfectly. Now, I can start the work.
Indeed a very inclusive hosting of popular Redmine platform.
Accompanied with helpful Guides (like how-to, FAQ, Support tips) going beyond the original Redmine wiki and written in very good language.
If some internal administrative assistance is required, it is being offered promptly.
A wide range of service plans to choose from, including one free plan (not time-limited).
As a minor deficiency: I could not see the "Bug" issue type "out of the box", while adding it is not a big deal. I think "Bug" type of work differs from common "Task" and so deserves its own tracker.
Overall: very good and comprehensive.
Dealings with many different companies support techs over the years have usually reinforced my opinion that they are all brainless subhumans worthy of nothing but ridicule and abuse. Plan.io, (and support tech Holger Just in particular,) on the other hand, have been one of the few to not only reverse that opinion, but to quickly earn my trust and respect. They answered my questions fast and courteously, and the info provided was exactly what I needed. I can honestly say I've never dealt with a more helpful support tech. I'll be recommending them to anyone in need of Redmine hosting in the future.
Excellent Redmine implementation, I really appreciate the Agile-plugins (burnup/burndown, Agile planning and Scrum board).
The only weakness as a project tool for me is the Gantt. It's ok to view, but is not interactive. Not enough to lose a star though, this product is real value for money
The Planio tool has everything one can ask for project management of software projects: all tools (svn, issues, wiki, time tracking, etc.) are well integrated among them, with many useful features.
The management of projects is complete, flexible and easy to use. The adoption of Redmine is a good choice for portability (even if I think we will stay here for a long time). Hardware: performances are good, no problem.
A special mention goes to the support: FIRST CLASS! They provided a smooth and very efficient migration of our projects into their system during the weekend (free of charge), they respond in the chat in real time for every day problems.
We carefully compared Planio to other similar services, including Assembla: Planio wins hands down.
And it is also competitive about the price!
The most complete project manager I ever seen.
I would like to hear if you have in mind to add more applications to plannio. There are a lot of very nice pluggins for redmine, I would love to use but connected with Planio like SalesKing.
I am very interesting in pluggins about CRM, Kanban, scrum.
Another thing can be very good and easy to improve is add documents for users, so any user can have own private space.
Thank you very much.
I needed to move a Redmine instance from a legacy server across to Planio. There was a lot that could have gone wrong in such an import but I was delighted that the Team at Planio handled all the account, billing and tech issues really well and kept me fully informed. A couple of minor issues were identified during the import process and Jens was able to quickly work with me to correct the problems. Within an hour of the start of the work with Jens, I had my legacy Redmine fully operational with Planio; this was great news. I have been really impressed with their professionalism and I strongly recommend them.
We have been using Redmine, SVN, and Git for many years, so Planio was a perfect match, when we decided to go for a hosted solution.
And with a very responsive and helpful support, we were up and running in just a few days.