Redmine by Planio just works – all the time. Your Redmine updates automatically without your intervention. Every release is meticulously tested by our engineers to let you focus on your projects.
We are members of the official Redmine Security Team. Our engineers are among the first to know about potential vulnerabilities and your Redmine will be among the first to be safe and secure – way before any public disclosures in most cases.
While our team takes great care of updates and maintenance, you remain in full control. Redmine by Planio gives you full access to the Admin area and all relevant settings.
I've developed Redmine's responsive design for mobile device support as well as numerous smaller patches and fixes.
I've been active in the Redmine project since 2008 and I was one of the main contributors behind the ChiliProject fork of Redmine. Over the years, I've contributed numerous patches and plugins to the Redmine project.
I have conceptualized the responsive design for Redmine and I've designed Redmine's beautiful new user interface that's exclusively available at Planio.
I've built Two Factor Authentication for Redmine which makes Redmine account access more secure and lets admins require a 2nd factor for all users. I'm also an active community member on redmine.org helping with issues, and user support.
I've been involved in Redmine since 2007 and I'm a member of Redmine's Security team. I've contributed Redmine's “New” menu and numerous other frontend features.
I've been an avid member of the Redmine community since 2008. I've been involved in all recent Redmine releases triaging and curating contributions by other members. I also run the Japanese Redmine community site redmine.jp.
I've built a number of features for Redmine, most notably the “Sudo” mode which protects certain administrative tasks and makes Redmine more secure.
I love Redmine and I use it for my personal project and my company. Planio services avoid all the waste of time about the platform maintenance and let me focus on my projects. The service has no downtime or lags. These guys work very well and the customer service is perfect.
We used redmine for several years but then decided to migrate to plan.io. The support is fast (really fast) and the migrated our old data within 1 day :) Excellent support by Jens Krämer
Excellent service, easier Redmine ever
We have had Redmine in our own servers for over 10 years, so I was a little concerned with the transition to Planio. However, all went perfect (they were even faster than they said) and now we are happy we made the change.
Reasonable UI for customizations.
However pricing is very rigid, although has quite a flexible pricing model. Price negotiation is treated as rude and customer was dealt with impolitely!
plan.io is the best Redmine hosting.
I help support our issue tracker that is hosted with plan.io, and I regularly email plan.io support. The number of emails I need to send per issue is usually 1. It probably averages at 1.2. They resolve things very quickly because they know Redmine so well.
In my experience, their website availability has been great. Anecdotally, I’ve never seen pulp.plan.io offline. Their certs are always working, and their servers load fast.
Once they looked into a security issue I reported. Their handling of that issue was impeccable in my opinion. They investigated, identified the source of the issue, honestly identified when the insecure code was introduced, fixed it, and proved to me it was fixed all within 24 hours. It also doesn’t hurt that they already have a security advantage from using open source software to begin with.
Also, plan.io believes in open source. Their hosted platform is built on Redmine, which is one of the largest open source, web-based project trackers that provides issue management. They contribute downstream enhancements back to the upstream Redmine community whenever possible, and their involvement keeps them as experts in hosting and use of Redmine. They also have a policy to provide free hosting for any open source project.
Nice UI, great support, plenty features to meet most pm needs.
Great redmine online version with a modern style !
We have been using Redmine, SVN, and Git for many years, so Planio was a perfect match, when we decided to go for a hosted solution.
And with a very responsive and helpful support, we were up and running in just a few days.
I asked them to import a Redmine dump. They told me it may take up to three working days, but they did it in one! And everything is in place, everything I asked them has been done perfectly.
Great job by Louise and Jens!
I needed to move a Redmine instance from a legacy server across to Planio. There was a lot that could have gone wrong in such an import but I was delighted that the Team at Planio handled all the account, billing and tech issues really well and kept me fully informed. A couple of minor issues were identified during the import process and Jens was able to quickly work with me to correct the problems. Within an hour of the start of the work with Jens, I had my legacy Redmine fully operational with Planio; this was great news. I have been really impressed with their professionalism and I strongly recommend them.
Best redmine saas service so far.