We have implemented a number of initiatives designed to protect your data, such as: daily encrypted backups, stringent access control via SSL & SSH, e-mail encryption, state-of-the-art firewalls, PCI DSS compliance from security firm Comodo, and website verification & malware protection from Norton. Although we aim for 99.99% uptime, the unexpected can always occur — no matter what happens, though, we promise that there will always be a way to retrieve your data.
A Multi-Tiered Approach
- Secure System: Your data is cared for via daily encrypted backups.
- A robust firewall system coupled with SSL encrypted access to the entire system.
- Information Transparency: A wholly secure system verified by Norton and Comodo.
- Hosting in a Castle: Your data securely resides in a high-tech data center.
- Data is Always Available: We guarantee that your data will never be deleted.
We Value your Data
In our opinion, your information is critical — if you place your trust in us as a service provider, then it is our duty to treat your data with the utmost care. With this premise in mind, we have implemented a number of high-value approaches that put the focus on data security. We promise that your data will not be deleted nor become inaccessible; it will always be available for you when you need it. In addition, all customer data is backed-up and encrypted on a daily basis.
Controlling the Gates
Since we offer a software-as-a-service app, it is vitally important for us to put our security emphasis on controlling data flow in & out of the Planio system. This is accomplished via dual safeguards: the first is a robust implementation of state-of-the-art firewalls designed to stop malicious traffic before it even has a chance to pose a threat. The second is the use of encrypted SSL access to all online Planio features — this means that no unencrypted access to Planio is possible at any time.
With regards to data security, we use a pair of external firms for verification purposes. Our website is verified & secured by Norton and checked for malware on a daily basis. In addition, we are PCI DSS compliant to ensure that our infrastructure is fully protected. To ensure this, we are reviewed on a quarterly basis by Comodo. The ongoing process of PCI DSS compliance helps to prevent break-ins by hackers and ensures that your data is both safe & secure.
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