This is a guest post from Userlike, which lets you add live chat to your website or app. We use (and recommend) Userlike ourselves at Planio. So you've got your project plan set up. Now it's just down to the execution. Easy, right? Actually, that...
Planio users asked us if we had a page where they could see the latest updates to Planio. And we realized that we didn’t have a good outline of Planio updates. The thing about a software-as-a-service product is that you’re constantly improving...
When people accept awards they tend to thank a few sets of people every time: friends and family, colleagues, people who gave them the opportunities that led to winning the award, and their mentors. Whether it's a teacher they had years ago, or...
If you've been to a hackathon before, you'll know there's something special about the atmosphere. It's the same for those times when you catch up with a group of friends to work together, or head to a café when you need to buckle down and get some...
We like to think we're in control of our behaviour, our communication, and—perhaps most of all—our thoughts. And while that's generally true, there are some things that happen subconsciously, which we can't completely control. Cognitive biases are...
We all want to get more done, and these days the default approach seems to be to simply work more hours. But, counterintuitively, this is actually the worst approach. Working more only helps up to a point. Eventually you'll hit a state of diminishing...
Every week I write up to three new articles like this one. And every week I struggle to find the motivation to get started on each article. On Sunday night I make my to do list for the week ahead, and think about how quickly I'll get to work on this...
In the Agile world, there’s an effort to move away from estimates in hours towards estimating in story points, often using a Fibonacci sequence. The idea is that the larger a story is, the more uncertainty there will be around it and the estimates...
Planio is now integrated with DeployHQ.com. To mark the new integration, I set up a flow for automatic deployments of repositories in Planio to Uberspace using DeployHQ. In my fictional case, we’re building a new website for the Tasty Design Agency...
Every day you answer IT queries from users, but you’re starting to think there has to be a better way. First of all, you also have other things to take care of, and second, you have the sneaking suspicion that the problem is getting worse by the day...