Client relationship management 1

Client Relationship Management: Avoiding the “Black Box” Problem

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Thomas Carney
September 21, 2015

Here’s how clients often experience hiring outside talent for projects: they agree to pay you a huge amount of money for a result they’d like. They throw a few vague requirements over the wall to you, because they’re a little hazy on the actual details...

4 min read
Build your own project management course 1

Build Your Own Project Management Course

8ed42c1ac769b0246bad7f1a0a750b35
Thomas Carney
August 04, 2015

What would being better at running projects mean to you? What if you became a project management expert? What if you built your own project management course, skipping expensive fees and jumped straight to project guru status? Well, you’d start to get...

When manual automation beats coding up a 1

When “Manual Automation” beats Coding up a Solution

8ed42c1ac769b0246bad7f1a0a750b35
Thomas Carney
July 08, 2015

When you start a business, it’s all about throwing things at the wall and seeing if it sticks. You've launched a new app, and you get your first five paying customers. You excitedly chat with each of them as part of their concierge onboarding. Or you...

6 ethical persuasion techniques for project 1

6 ethical persuasion techniques for project managers

8ed42c1ac769b0246bad7f1a0a750b35
Thomas Carney
June 22, 2015

It’s tough managing projects. You get input from the CEO, sales, marketing, support and customers, while trying to come up with a realistic plan about how to make the project happen. Your role feels more like a cattle herder when you’re trying to coax...

Meet the team growth hacker thomas carney 1

Meet the Team: Growth Hacker Thomas Carney

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June 11, 2015

I’m happy to welcome Thomas as Planio’s newest team member. His responsibilities will be writing content, diving into metrics and looking for ways to help Planio achieve world domination (of course). Let’s have a chat with Thomas so that we can learn...

Business chat made in germany 1

Business Chat made in Germany!

68ac0d4e0f413f7c94e593bc3e94b351
April 28, 2015

It’s done. It’s ready. And we think it’s awesome. Planio’s new Team Chat App is finally ready and is now rolling out as a new Pro Feature to all Planio clients. A picture is worth a thousand words. So here it is: Beautiful, isn’t it? Planio’s new Team...