A new set of mini-features have been added to Planio and we're excited to tell you about them! The focus of these new features is the recognition of additional contacts; essentially, Planio now supports the specification of secondary contacts (and...
We've recently introduced a trio of new mini-features that are designed to aesthetically please (image attachment thumbnails), keep you up-to-date on upcoming issue due dates (day setting for e-mail reminders), and provide more flexibility with a project...
The number of calendars we see in our day-to-day lives can be quite ubiquitous; they're just everywhere! Although it's important for all of us to (at least) have a general idea of what day it is, Project Managers in particular need to keep a constant...
Since forever, Planio has had a very powerful but often overlooked feature: the Blog app. Seemingly, the problem was that it went by a little less common term called "News" which nobody really knew what to do with. So, now we've renamed the feature...
The Planio Gantt Chart is a schedule management tool for visualizing multiple issues and projects in terms of overall progress, time spent, and current status. Thanks to Planio's filtering capability, coupled with the chart's tight integration with...
Today's post is dedicated to Project Managers — those hard-working individuals tasked with managing the ebb & flow of projects, teams, and deadlines. Although Planio's features can be used by all, there is a pair of tools that PMs will particularly...
Update: We’ve created a new video and text tutorial on the Help Desk app that you can see by clicking here. In our final installment of the Using the Help Desk series, we'll talk about how to use your own custom e-mail address in the Help Desk and also...
Update: We’ve created a new video and text tutorial on the Help Desk app that you can see by clicking here. Today we'll pick-up where we left off in Part 2 and discuss how to define some useful Help Desk settings. These steps will typically be done...
Update: We’ve created a new video and text tutorial on the Planio Help Desk app that you can see by clicking here. As you recall, in our last Planio Tricks post we enabled the Help Desk for use and demonstrated how Planio automatically created a new...
Update: We’ve created a new video and text tutorial on the Help Desk app that you can see by clicking here. Last week we talked about some fairly awe-inspiring Planio functionality with the E-Mail Drop Box. Creating an issue by e-mailing with your smartphone...