Planio's Contacts functionality enables you to easily manage all of your corporate clientele, and contacts therein, as well as perform some other awe-inspiring Help Desk related feats. In today's post we'll do a walk-through of how to create a company...
With Planio there's no need to hide behind your screen! Why not include an avatar and bring some personality to your profile? Better yet, how about a "Gravatar"? A Gravatar (Global Avatar) is a small avatar photo used on your Planio profile via Gravatar...
The Planio issue screen is like a superhero — it can perform amazing technical feats that will astound your friends and evoke fear & trepidation in your foes! It's also really good at filtering, customizing and grouping. We touched on this briefly...
In our last "Planio Tricks" article series, we talked about the wonderful world of trackers and how they can be selected, edited, viewed and grouped. Today we'll step back and have a look at new issues and introduce the different parameters you'll...
Now that you've mastered selecting and editing trackers, let's check out how to view trackers and group by tracker. Viewing and Grouping Since every issue is married to a tracker, you can view tracker information by simply clicking Issues in the...
Planio Trackers provide a great way to organize and keep track of your issues. You can think of trackers as issue types, global issue categories, or maybe just a neat way to separate your bugs from your tasks. In short, they bring order to your project...