Keeping good company with planio 1

Keeping Good Company with Planio

F1c1b77b142ea66c34054173ca494322
Brian Sheehan
July 24, 2012

Planio's Contacts functionality enables you to easily manage all of your corporate clientele, and contacts therein, as well as perform some other awe-inspiring Help Desk related feats. In today's post we'll do a walk-through of how to create a company...

Go ahead show yourself 1

Go ahead, show yourself!

F1c1b77b142ea66c34054173ca494322
Brian Sheehan
July 10, 2012

With Planio there's no need to hide behind your screen! Why not include an avatar and bring some personality to your profile? Better yet, how about a "Gravatar"? A Gravatar (Global Avatar) is a small avatar photo used on your Planio profile via Gravatar...

The mission critical view 1

The Mission Critical View

F1c1b77b142ea66c34054173ca494322
Brian Sheehan
June 29, 2012

The Planio issue screen is like a superhero — it can perform amazing technical feats that will astound your friends and evoke fear & trepidation in your foes! It's also really good at filtering, customizing and grouping. We touched on this briefly...

Got issues 1

Got Issues?

F1c1b77b142ea66c34054173ca494322
Brian Sheehan
June 26, 2012

In our last "Planio Tricks" article series, we talked about the wonderful world of trackers and how they can be selected, edited, viewed and grouped. Today we'll step back and have a look at new issues and introduce the different parameters you'll...

Trackers viewing and grouping 1

Trackers: Viewing and Grouping

F1c1b77b142ea66c34054173ca494322
Brian Sheehan
June 14, 2012

Now that you've mastered selecting and editing trackers, let's check out how to view trackers and group by tracker. Viewing and Grouping Since every issue is married to a tracker, you can view tracker information by simply clicking Issues in the...

Selecting and editing trackers 1

Selecting and Editing Trackers

F1c1b77b142ea66c34054173ca494322
Brian Sheehan
June 13, 2012

Planio Trackers provide a great way to organize and keep track of your issues. You can think of trackers as issue types, global issue categories, or maybe just a neat way to separate your bugs from your tasks. In short, they bring order to your project...