Update: We’ve created a new video and text tutorial on the Planio Help Desk app that you can see by clicking here. As you recall, in our last Planio Tricks post we enabled the Help Desk for use and demonstrated how Planio automatically created a new...
...or the aftermath of a DNS downtime Some of you will have noticed that Planio was unavailable starting at 21:35:27 UTC on Friday, November 2nd for a large part of our user base. First and foremost, we're deeply sorry about this and the inconveniences...
Update: We’ve created a new video and text tutorial on the Help Desk app that you can see by clicking here. Last week we talked about some fairly awe-inspiring Planio functionality with the E-Mail Drop Box. Creating an issue by e-mailing with your smartphone...
So you're sitting on the subway, zipping through tunnels at breakneck speed, and then suddenly have a realization: you forgot to send a critical task (and associated documents) to your Team Lead. Your tablet is in your briefcase, but you'd probably...
by Oliver Widder at Geek&Poke Does the above process look familiar? Tell us about it in a comment! Feel free to Like/Tweet if you enjoyed this comic!
In today's article we will look at the use of Enumerations in Planio. As mentioned in the How to Create a New Role blog post last week, Planio is a truly flexible environment that enables you to define and manage system options across a broad spectrum...
As alluded to in our How to Create a Custom Field article, one of the most beneficial aspects of Planio is its flexibility. With a robust set of features that are easily configurable, you can essentially transform Planio into a solution that is highly...
by Oliver Widder at Geek&Poke By the way: Our beloved Planio is "freemium" as well, but we're much more generous. With our free Planio Bronze plan, you'll get 1 project, 2 users, and 500 MB storage, including unlimited private Git & SVN repos...
As described in 6 Reasons Why Your Small Business Should Go Cloud, the "Cloud" is here, it's not going anywhere and, in fact, has been around since the 90s! Like any relatively new technology, it still takes time for things to catch on... Partly...
Now that you've successfully added a company and some contacts (Keeping Good Company with Planio), let's check out a nifty Administrator-level function: Custom Fields. Custom fields enable you to personalize Planio's functionality according to your...